Privacy policy.
Effective Date: January 31, 2025
Welcome to TheWalkingTherapists.com (“we,” “us,” or “our”). We are committed to protecting the privacy and security of visitors to our website and clients of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
Personal Information:
Contact Information: Such as your name, email, address, and phone number when you fill out a contact form or request information about our services.
Client Information: Health and wellness information you choose to share with us in the course of seeking therapy or counseling services. This may include mental health history, insurance information, or other personal details necessary for providing therapeutic services.
Automatically Collected Information:
Usage Data: Information about how you access and use our website, such as the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Device and Browser Information: We may collect information about the device you use to access our website, including your device’s Internet Protocol (IP) address, browser type, browser version, unique device identifiers, and operating system.
Cookies and Similar Technologies:We may use cookies, pixel tags, and other tracking technologies to collect information about your interaction with our website (e.g., the pages you visit, links you click). You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you do not accept cookies, some parts of the website may not function properly.
2. How We Use Your Information
We use the information we collect for the following purposes:
Providing Services: To facilitate and provide therapeutic services, manage your client account, process payments, and communicate with you about appointments, updates, or follow-ups.
Communication: To respond to inquiries, send newsletters or promotional materials (if you have opted in), and provide updates about changes to our services, policies, or website.
Website Administration: To monitor and analyze website usage and trends, troubleshoot issues, and improve the performance and content of our website.
Legal and Regulatory Compliance: To comply with applicable laws, regulations, contractual obligations, and law enforcement requests.
Other Purposes: We may use your information for other purposes disclosed to you at the time we collect your information or with your consent.
3. Legal Bases for Processing (for Visitors in Certain Jurisdictions)
If you are located in a jurisdiction (such as the European Economic Area or the United Kingdom) that requires a legal basis for processing personal data, we rely on the following lawful bases:
Consent: Where you have given us explicit consent to process your personal information.
Contract: Where processing is necessary for us to provide therapeutic services or respond to your inquiries.
Legal Obligation: Where we have to process your information to comply with legal or regulatory obligations.
Legitimate Interest: Where we process data to further our legitimate interests in a way that does not override your rights and freedoms, such as improving our website or sending you communications relevant to your interests.
4. Disclosure of Your Information
We may share your personal information in the following circumstances:
Service Providers: We may engage third-party vendors or service providers (e.g., payment processors, web hosting providers) who assist us in operating our website or delivering our services. These parties are only authorized to use your information as necessary to provide their services to us.
Professional Advisors: We may disclose your information to our insurers, lawyers, accountants, or other professional advisors where necessary to obtain advice or otherwise protect our business interests.
Compliance with Laws: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transactions: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
With Your Consent: We may disclose your personal information for other purposes with your explicit consent.
5. Data Retention
We will only keep your personal information for as long as is necessary for the purposes outlined in this Privacy Policy or as required by law (including therapeutic recordkeeping obligations). Once the retention period expires, we will securely dispose of or anonymize your personal information.
6. Data Security
We use appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of online transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: You may have the right to request confirmation whether we are processing your personal data and to access such data.
Rectification: You may request that we correct any inaccurate or incomplete personal data.
Erasure: You may request that we delete or remove your personal data under certain circumstances.
Restriction of Processing: You may request that we limit the processing of your personal data in certain situations.
Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
Object to Processing: You may object to our processing of your personal data under certain circumstances.
Withdraw Consent: If we rely on consent to process your personal data, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the information provided in the Contact Us section. We will respond to your request in accordance with applicable law.
8. Third-Party Links
Our website may include links to third-party websites. We do not control and are not responsible for the content or privacy practices of these websites. We encourage you to read the privacy statements of any linked sites you visit.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy frequently to stay informed about how we are helping to protect the personal information we collect.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise any of your privacy rights, please contact us at:
Business Name: The Walking Therapists
Email Address: amy@thewalkingtherapists.com
We will make every effort to respond promptly and address your concerns.
If you have any questions or concerns, please let me know.
Sincerely,
Amy